Leadership character is the key to employee engagement. Research proves that having leaders who are able to show up and live high-character values create environments that fuel healthy employee energy and productivity–attaining 3X more ROA (return on asset) and engagement. Great news! Research also proves that character can be taught.
Take the quiz to see if your engagement solution lies in teaching your leaders character and holding them accountable to living high-character values. Answer True or False to the following statements. When you respond, think about one area of your business or the business as a whole. Answering True to any of these questions is a red flag that the leaders running your business need character development—for the sake of their own health and wellbeing, and for the health and wellbeing of employees.
Until your business provides its leaders with character development, and holds every leader accountable to living high-character values, engagement will only be a pipe dream. If you’re looking for help call me (612) 578-2750.
- Leaders are more focused on C-suite, divisional, or owner direction than people.
- Leaders are being overtaken by perceived loss of power, heightened level of responsibility, or directional “unknowns.
- Leaders are showing their “worst” frequently or more than usual.
- Leaders have become frozen by politics, and/or are allowing politics to drive decisions even when better options exist.
- People are leaving the business, or thinking about it.
- Engagement scores are at a minimum satisfactory, or decreasing, and these scores are being accepted due to other priorities within the business.
- Employee retention is low overall, or significant gaps in particular areas of the business are evident.
- People have a tendency to blame others and make excuses for their mistakes rather than accept ownership and take responsibility.
- People feel that they can’t make any decisions without receiving specific approval from management prior to doing simple tasks or taking care of customers.
- Gossip, behind-the-back conversations, complaining, and “don’t repeat this” conversations are common among all levels of the business.
- Having lunch is a rare privilege—unless it’s done while working.
- 12 to 14-hour days are not uncommon.
- Any of the previous statements are true, despite the fact that your business provides some sort of wellness, community, or “culture” program.
Gina Soleil, is a speaker and acclaimed author of Fuel Your Business: How to energize people, ignite action and drive profit. She blogs and speaks about how to create a business where people are energized, feel good and are happy. Email Gina Soleil and follow her on Twitter.