I was asked by a client today, “Why do so many companies have problems with engagement?” 87% of US employees are disengaged to be exact.
It’s not rocket science… It’s because most leaders are faced in the wrong direction. Spending so much time appeasing “higher-ups”, Wall Street and making sure that the lastest initiative gets launched that they forget to turn around and see all the people….people who are the bread and butter to the company. Without people you have nothing.
The sure fire engagement strategy is simple. Every executive needs to model a “people first” management philosophy. Walk around and talk to people, care about them and recognize their value. If you’re thinking you don’t have time for this…then you don’t have time to be a leader and should take up a new individual contributor role. Harsh but true.
Today make your top priority taking Suzi out for a coffee to tell her how valuable she is to you and the company. Then everyday after that take a different employee out for coffee and tell them the same thing. Before you know it, I guarantee you’ll have higher engagement, greater profits and happier customers.