In the Streets of Sofia, Bulgaria

I’m sitting in the streets of Sofia, Bulgaria. A European city filled with hidden gems and almost a feel of Barcelona, Spain…but not quite.

This morning I’m finding refuge and laughter in one place where everyone speaks a universal language and shares the same love for a modern vice…Starbucks! I adore immersing myself in foreign cultures, but for whatever reason this Cafe Americano tastes so good.

My lesson this morning is unity through commonality. It doesn’t matter where you are, you can always find commonality with the person or people that surround you. You just have to stop and get curious to find it; when you do unity is inevitable (if even for just a moment).

Today, get curious about the people around you, and find refuge and laughter in the one commonality you share. You may be surprised on how this moment of unity can heal even the most tumultuous relationships.

Kindness Comes Back To You When It Matters Most

As I sit in the Paris airport I’m reminded again of the different cultures that span our world–thousands is truly an understatement. It’s so easy to just jump on a plane and find yourself as the minority in a foreign land.

Appreciation for kindness and patience from others grows leaps and bounds when YOU’RE the one that’s different; unable to speak the language while looking different and appearing confused. You become forever grateful for the kind soul that helped you order the pastery while the cashier looked at you as though you were a complete idiot (this was my experience just a moment ago).

Oh how perspectives change when the shoe is on the other foot. This weekend, choose to be kind and patient to those different than you–that kindness will come back to you when it matters most.

Death By Corporate Speak 😳

Word to the wise… if you’re a leader who’s trying to move an idea, project or corporate initiative forward stay far away from “corporate speak”. Seriously, there needs to be a book called “Death by Corporate Speak”. Regardless of the effort, the only way to get anyone to want to help you is by using real language that’s super clear and speaks to the heart. Ditch the spin, stop trying to be fancy and just be real. Simple language moves mountains.

Turn Around And See All The People

I was asked by a client today, “Why do so many companies have problems with engagement?” 87% of US employees are disengaged to be exact.

It’s not rocket science… It’s because most leaders are faced in the wrong direction. Spending so much time appeasing “higher-ups”, Wall Street and making sure that the lastest initiative gets launched that they forget to turn around and see all the people….people who are the bread and butter to the company. Without people you have nothing.

The sure fire engagement strategy is simple. Every executive needs to model a “people first” management philosophy. Walk around and talk to people, care about them and recognize their value. If you’re thinking you don’t have time for this…then you don’t have time to be a leader and should take up a new individual contributor role. Harsh but true.

Today make your top priority taking Suzi out for a coffee to tell her how valuable she is to you and the company. Then everyday after that take a different employee out for coffee and tell them the same thing. Before you know it, I guarantee you’ll have higher engagement, greater profits and happier customers.

The Boomerang Effect

What you put into the world comes right back to you in strength. Be kind to your team and colleagues and they will be kind to you. Show respect and they will respect you. The Universe runs on a system of equal exchange. If you want engagement, performance, appreciation or loyalty from others, you must first take time to invest in them as a human being. There is no other way. So before you jump into fancy million dollar strategies…ask yourself, “How are my actions creating the current environment? How can I show up differently to inspire a different result?” It all comes back to you.